Position: Program Manager

Transforming Faces is a Canadian charity that provides free multidisciplinary cleft care for children and adults in developing countries. We work in partnership with local cleft specialists and fund community-based medical teams. Projects are located in Ethiopia, Peru, Argentina, India, Thailand,  and Laos.

Based in Toronto with up to 20% international travel, The Program Manager will work primarily on the Yekatit 12 Hospital Medical College Cleft Lip and Palate Project based in Addis Ababa, Ethiopia.

Job Summary

Working under the supervision and guidance of the Executive Director, the Program Manager:

  • Develops, monitors, manages, and evaluates a portfolio of multidisciplinary projects in Ethiopia and other locations.
  • Negotiates strategic alliances, actively promotes TF’s comprehensive cleft management model and leverages in-country and international cooperation.
  • Liaises with partners, colleagues, consultants and advisors on issues of project management, monitoring and evaluation. This position involves extensive travel up to 20% international travel.
  • Implements annual operation plans based on the organization’s strategy map, and takes part in strategic planning and program policy direction.
  • Assists team members in identifying, developing and managing grants from foundations, corporations and other grant making organizations.
  • Provides input and content for Transforming Faces’ public engagement and communication efforts.
  • Contributes to public relations efforts including participation in public events.
  • Participates in regular team meetings.

Primary Duties and Responsibilities

Project Management

  • Negotiates and prepares contract and agency agreements with local organizations, government ministries, hospitals, research centers and universities.
  • Works closely with international partners to ensure the successful implementation of the three-year project in Addis Ababa, Ethiopia.
  • Supports partners to establish and maintain sound financial management practices and submission of audits, financial and narrative reports consistent with approved program work plan and budgets.
  • Offers guidance to partners on governance, human resource and strategic alliance issues with the support of local and international advisers.
  • Provides support to relevant pilot or research programs including ones in the areas of feeding & nutrition, maternal, newborn & child health, and speech & language therapy academic education.

Project Development

  • Assesses new project proposals and brokers partnerships with key local and international stakeholders, including other international cleft organizations.
  • Prepares proposals for approval in consultation with Medical Advisory Committee and Board.
  • Identifies opportunities for partner capacity building through continental exchanges and training with established centres of excellence.
  • Explores local and Canadian driven research opportunities consistent with TF’s strategic directions.

Monitoring and Evaluation

  • Performs annual field monitoring trips and ensures that project is progressing according to work plans and that financial control systems are maintained and updated.
  • Supports the development of TF’s monitoring and evaluation procedures and electronic medical record and workflow systems.
  • Participates in Balanced Scorecard strategy mapping, indicator development and process design and completion.

Public Engagement and Communication

  • Provides best practice material, articles and pictures to Communication Coordinator.
  • Facilitates communication and synergy among partners.
  • Provides input to TF’s Communication strategy.

Skills and Qualifications:

  • Post-secondary degree in a field or sector related to international project management, international development or global health.  Master’s degree preferred.
  • Proven track record of managing international or community development programs – minimum five years of experience.
  • Fluency in Amharic or other Ethiopian languages is an asset.
  • Demonstrated understanding of international development and global health issues.
  • Proven track record of using logic models and/or related management tools for project planning, monitoring, and evaluation.
  • Strong financial management skills (drafting/managing program budgets, expense reports, etc.).
  • Demonstrates excellence in written and verbal communication and in working with people from diverse cultures and countries.
  • Possesses strong negotiation and diplomatic skills to represent TF’s interest at different levels with confidence and passion.
  • Ability to multitask, prioritizes, and works efficiently and independently in a small team environment, as well as with volunteers, consultants and peers.
  • Ability to engage in extensive international travel.

Visit Charity Village to apply. Position closes June 20, 2016.